Refund Policy

Last Updated: January 19, 2026

At Swadeshi Bhaarat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our mobile application and website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

Name and contact information (email address, phone number, postal address)
Account credentials (username, password)
Payment information (credit card details, billing address)
Date of birth and gender
Profile information and preferences

1.2 Automatically Collected Information

When you use our services, we may automatically collect certain information, including:

Device information (device type, operating system, unique device identifiers)
Usage data (pages visited, features used, time spent on the app)
Location information (if you grant permission)
Log data (IP address, browser type, access times)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process transactions and manage your account
To communicate with you about your account, orders, and our services
To personalize your experience and provide relevant content
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service
To send you promotional materials (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, data analytics, customer support)
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Legal Requirements: We may disclose information if required by law or to protect our rights and safety
With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to your personal information
Correction: You can update or correct your personal information through your account settings
Deletion: You can request deletion of your personal information, subject to legal obligations
Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions
Data Portability: You can request a copy of your data in a portable format

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.